The links below provide information to help
guide you with using our site.
In order to get started using
our site you must be an active DFS dealer, have completed an online registration
form and be logged into our site. The following is information on becoming
a dealer, registering to use this site, and logging in.
Become a Dealer
To become a dealer with DFS select
the "Becoming a Dealer" or "Dealer Information" link
located on the home page. You will be presented with general information
about the DFS dealer program, proceed by selecting "Dealer Application".
Complete and submit the dealer application form.
Register to use this site
From the home page select "Register
Now". You will need to enter your customer ID number which can be found
on a previous order confirmation slip, or on any DFS invoice along with
one of the following: an order number, phone number or invoice number. Next
complete the registration form and select a user name and password and submit.
Set up a User Name and Password
In order to select a user name and password you must complete a registration
form. Please see information on registering.
Change your User Name and Password
Under the my account section select
"user name and password". You will be presented with the user
name and password information given during your registration process. Select
the area of information in which you would like to update, make the necessary
changes and hit "continue" to have the changes take effect.
Previously our site required you to enter your
phone number as the "user name" and your zip code as the "password".
With the release of our new site we have added some additional security
features and now allow you the ability to setup your unique user name and
password during our registration process. To login you must enter the user
name and password that you selected during the registration process.
If you can't remember your password select "Forgot Your Password"
under the login area. You will need to enter your user name and hit "continue".
Next you will be presented with the help question that you identified during
registration, enter your hint answer and hit "continue" and
the system will activate your account.
If you can't remember your user name,
we recommend that you re-register for an account. See section on how to
Under the My Account section select
"Account Information". You will be presented with the information
given during your registration process. Select the area of information in
which you would like to update, make the necessary changes and hit "Continue"
to have the changes take effect.
a new order
There are many ways for you to
place a new order. You decide the option that best fits your business need.
Enter a product number, keyword or
product name into the "Product Search" field at the top of the
screen and click "Go". Note that you may need to continue selecting
categories to narrow your search further. Once you have located the item
you wish to order follow the on screen instructions for placing your order.
Enter the product number (i.e. 610)
into the "Easy Order" field at the top of the screen, and select
"Go". Continue to enter the appropriate options for the product
selected. This option provides a direct ordering process and should be used
by experienced dealers.
Select "Advanced Product Search"
located in the top header area. Here you can search for specific products
by entering the product number or key word or if you choose to search by
particular categories, business types or products compatible with a specific
accounting package. You can select any combination of the options presented
to narrow your search. Enter in your desired search criteria and select
"search". Once you have identified the product you wish to order
you will then need to enter the appropriate options for the product selected.
By Business Type
Select the "Business Type"
from the drop down list found at the bottom of the product list page and
select "Go". Next select the add to cart button next to the product
you are ordering and continue to select the appropriate options.
There are two ways in which you can
place a reorder. Choose the option that best works for your business.
By Order Number
Enter the past order number into the
reorder field found at the top of the screen and select "Go".
Order numbers can be found on the order confirmation slip, or on the invoice
you received when the original order was shipped. Next select the "Reorder
Button" near the item you wish to order, review the information presented
and make any necessary changes to your order. Submit your reorder by selecting
the "Add to Cart" button.
Selecting an order from Account History
Under the "my account" section
select " Order History". Here you can locate orders by using alternative
searching methods to locate the product you wish to reorder (i.e. customer
name, order date range, etc.). Then select the reorder button next to the
item you wish to reorder, review the information presented and make any necessary
changes to your order. Submit your reorder by selecting the "Add to Cart"
Request an instant quote
for a Custom product
Select the "Custom Printing Quote"
link from the products page. You will be presented with product categories
from which you can select the type of product you wish to order. Select
the product category type and continue selecting the appropriate options
for the product selected.
View Order Status
Enter the past order number into "Order
Status Field" found at the top of the screen and select "Go".
Order numbers can be found on the order confirmation email that was received
when your order was placed. You will be presented with a page that will
display the order status as shipped or in process.
30 Day Purchases Status
Select the "View 30 Day Purchases"
link located at the top of the screen. Here you will be presented with all
the orders that we have received within the past 30 days with details regarding
your order. Click on a specific order to go to the order detail screen for
further information regarding the order selected. If your order has shipped,
you can also click on the tracking number which will connect you to the
shipping carriers site to find out details on when your package should arrive.
Purchases by Category to help you sell
the My Account section you can select "Purchases by Category"
to bring up a break down of your order history by a specific category. You
can then use this information to contact customers about a special offer,
send a reminder/announcement notice about a new product or use it to contact
customers for reorders.
Under the My Account section you can
select to view your account history by the following options. You select
the option that fits your business need. You can also use account history
as a method of locating an order you wish to reorder.
by Purchase Category
Selecting "View by Purchase Category"
under the my account section allows you the ability to see all your customers
orders by specific categories such as manual checks, envelopes, manual forms,
retail products, ect.. You can then use this information to contact customers
about a special offer, send a reminder/announcement notice about a new product
or use it to contact customers for reorders.
Selecting "Order History"
under the My Account section allows you the ability to refine your search
criteria and only view specific information for the orders you want to see.
You can define your search by using any combination of the following options.
We allow you to define your search by a specific customer, by your purchase
order number, by a specific order number, by a specific product number,
or by a specific date range.
30 Day Purchases
Selecting "30 Day Purchases"
under the My Account section allows you the ability to see all your purchases
for the past 30 days to determine order status. Orders are displayed by
earliest date first. From here you can then track an order to determine
estimated time for delivery.
and Order Sales Materials
Promote your business! DFS offers
a wide selection of sales materials designed to help you promote and secure
sales from your customers - many offered free of charge.
To view the sales materials we offer
select "Sales Resources", then select "Sales Materials".
You will be presented with a list of sales materials available. Select the
category you wish to view.
To place your order for sales
materials select "Sales Materials" from the Our Products area.
You then will be presented with a list of sales materials available. Select
the category you with to order from (example catalogs). You then will be
presented with products pertaining to your selection. Then continue selecting
the appropriate options for the product selected.